Privacy Policy

Effective Date: 25-November-2024

At RealaquaRO, operated by Real Enterprises, we are committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

1. Information We Collect

1.1. Personal Information

When you register on our website, place an order, or contact us, we may collect personal information such as:

• Name
• Email address
• Phone number
• Mailing address
• Payment information

1.2. Non-Personal Information

We may collect non-personal information, such as:

• Browser type
• IP address
• Pages visited
• Time spent on our website

This information is collected through cookies and similar technologies to improve website performance and user experience.

1.3. Cookies

We use cookies to store information about your preferences and track your website usage. You can disable cookies through your browser settings, but this may limit access to certain features.

2. How We Use Your Information

2.1. To Provide Services

We use the personal information you provide to process orders, schedule services, and deliver the products or services you request.

2.2. To Improve Our Website

Non-personal information collected helps us analyze website traffic and enhance user experience.

2.3. To Communicate with You

We may use your contact information to send updates, service notifications, or promotional offers. You can opt out of marketing communications at any time.

2.4. For Legal and Security Purposes

We may use your information to comply with legal obligations, respond to lawful requests, and protect our rights and the safety of our users.

3. Information Sharing and Disclosure

3.1. Third-Party Service Providers

We may share your information with third-party vendors who perform services on our behalf, such as:

• Payment processing
• Delivery services
• Website analytics

These providers are required to protect your information and use it solely to provide services to us.

3.2. Legal Compliance

We may disclose your information if required by law or in response to a legal process, such as a court order or subpoena.

3.3. Business Transfers

In the event of a merger, acquisition, or sale of our business assets, your personal information may be transferred to the acquiring entity.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

5.1. Access and Correction

You may access, update, or correct your personal information by logging into your account or contacting us.

5.2. Opt-Out

You have the right to opt out of receiving marketing communications by clicking the unsubscribe link in our emails or contacting us.

5.3. Data Deletion

You may request the deletion of your personal information by contacting us. Note that we may retain certain data to comply with legal obligations or resolve disputes.

6. Third-Party Links and Brand Usage

6.1. External Links

Our website may contain links to third-party websites. We do not control these websites and are not responsible for their privacy practices. Review their privacy policies before providing personal information.

6.2. Brand and Logo Usage Disclaimer

RealaquaRO provides services for a variety of water purifier brands. The use of brand names, trademarks, and logos on our website is for informational and identification purposes only. RealaquaRO is not affiliated with, endorsed by, or sponsored by these brands unless explicitly stated.

7. Children’s Privacy

Our website is not intended for use by children under the age of 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Updates will be posted on this page, and the effective date will be updated accordingly.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Real Enterprises

• Email: info@realaquaro.in
• Phone: +91-9918467880
• Address: ED-377, Sector-Q, Aliganj, Lucknow, Uttar Pradesh, India – 226024